SHIPPING & DELIVERY POLICY


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SHIPPING INFORMATION

What is Shipping & Delivery Agreement & Policy in Hotspot Store? When you place an order on hotspotmedia.co.tz, we pack and ship the order within 1-7 business days.

This means your order is packed and on its way before the end of the following business day at the latest.

Shipping & Delivery Agreement & Policy-Locally

All items are sent with our delivery team from our warehouse in Dar es Salaam. Your order will be sent within 20 days if delivered within Dar es Salaam. Outside Dar es Salaam we will try deliver within 7 working days. 

Shipping & Delivery Agreement & Policy-International 

All orders will take approximately 2-4 business days to process. Delivery within the United States takes approximately 1-3 weeks after processing, while international delivery takes approximately 2-8 weeks to carry out as well. Kindly note that the delivery time will vary during holidays or limited edition launches.

Hotspot Store is dedicated to getting your stuff out the door to and on its way to you as fast as possible!

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Hotspot Store ship all over Tanzania and the shipping charge depends on your delivery address and your purchase amount. While we strive to deliver goods in the time frame we specify.

See hotspot store delivery zone below and see the shipping charges – as well as your shipping free limit.

Dar es Salaam

Shipping Charges: Free
Free delivery over: Tsh 100,000 (below Tsh 100,000 deliveries will be charged at Tsh 5,000)

Rest of Tanzania

Shipping Charges: Tsh 25,000
Free delivery over: Tsh 1,000,000

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CUSTOMERS

We are not liable for deliveries that are affected by customs, natural occurrences, transfers from USPS to the local carrier in your country or air and ground transportation strikes or delays, nor any extra fee’s, customs or back-end charges incurred.

We are not responsible if a package is undelivered because of missing, incomplete or incorrect destination information. Please enter the correct shipping details when checking out.

If you realize you have made an error in your shipping details, e-mail us at hotspotmediagroup@outlook.com as soon as possible or contact us on Whatsapp +255-754-979754

Thanks

Hotspot Store Support Team